Part-Time Floor Leader: Drive Sales & Team Experience

Lush Fresh Handmade Cosmetics North America; Schaumburg (IL); On-site; USD 22,000 - 30,000; Part time

Job summary

Lush Fresh Handmade Cosmetics North America in Schaumburg, IL, is seeking a Floor Leader to support the Store Management Team, drive sales, and deliver an exceptional customer experience on the shop floor. You will lead a team of Sales Associates, coach on product knowledge, and ensure brand values such as cruelty-free, ethical sourcing, and Naked Packaging are understood by customers.

This part-time role involves opening/closing duties, cash handling, and maintaining a positive, productive

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Cash handling and opening/closing procedures experience.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving skills for day-to-day customer service issues.
• Ability to thrive in a fast-paced team environment.

Responsibilities

• Driving Sales: coach the sales team using StoreForce data and optimize floor setup to exceed goals.
• Customer Experience: deliver world-class service and product demonstrations to drive satisfaction.
• Building the Brand: communicate Lush values and ethical positioning in-store and at events.
• Product Passion: deepen product knowledge and make informed recommendations.

Skills

customer service and sales

cash handling

supervisory experience

problem solving

fast-paced environment

Job description

Lush Fresh Handmade Cosmetics North America in Schaumburg, IL, is seeking a Floor Leader to support the Store Management Team, drive sales, and deliver an exceptional customer experience on the shop floor. You will lead a team of Sales Associates, coach on product knowledge, and ensure brand values such as cruelty-free, ethical sourcing, and Naked Packaging are understood by customers.

This part-time role involves opening/closing duties, cash handling, and maintaining a positive, productive