Part-Time Floor Leader: Drive Sales & Service

Lush; Schaumburg (IL); Vor Ort; USD 22.000 - 29.000; Vollzeit

Zusammenfassung

Lush Store in Schaumburg is seeking a Floor Leader to partner with the Store Management Team in driving sales, training staff, and delivering exceptional customer experiences. You will lead by example on the shop floor, coach ambassadors, and promote Lush values and ethical practices.

The role emphasizes brand education, team development, and maintaining a positive, productive store environment with a focus on guest satisfaction and operational excellence.

Qualifikationen

• Minimum 1 year of experience in customer service and sales.
• Experience with cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving skills in day-to-day customer service operations.
• Ability to work in a fast-paced team environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule to accommodate store needs, including evenings, weekends and holidays.

Aufgaben

• Drive sales by coaching the sales team and optimizing shop floor structure to meet goals.
• Deliver world-class customer experiences and perform product demonstrations on the shop floor.
• Educate customers on Lush brand values and ethical practices, engaging the community and driving traffic.
• Build product knowledge and make informed recommendations for customer needs.

Kenntnisse

Customer service

Sales

Cash handling

Supervisory

Problem solving

Team leadership

DEIB awareness

Skincare passion

Flexible schedule

Jobbeschreibung

Lush Store in Schaumburg is seeking a Floor Leader to partner with the Store Management Team in driving sales, training staff, and delivering exceptional customer experiences. You will lead by example on the shop floor, coach ambassadors, and promote Lush values and ethical practices.

The role emphasizes brand education, team development, and maintaining a positive, productive store environment with a focus on guest satisfaction and operational excellence.