VLT Part Time Floor Attendant - Eldorado Scioto Downs ( Columbus, Ohio )

Caesars Entertainment; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Caesars Entertainment is looking for a VLT Floor Attendant in Columbus, Ohio. The role focuses on providing excellent customer service on the gaming floor, assisting guests with games, and ensuring operational efficiency.

Applicants must possess strong interpersonal skills, have a high school diploma, and be able to work in a fast-paced environment. Candidates must be at least 21 years old and able to handle physical demands of the job.

Qualifications

• Able to obtain and maintain appropriate licensing.
• Must pass a background investigation.
• Ability to stand/walk/sit for extended periods.

Responsibilities

• Make change for guests on the floor.
• Instruct guests on game play and fix minor issues.
• Fill gaming terminals with coin when needed.
• Render hand pays and jackpots to guests.

Skills

Customer service focus

Interpersonal skills

Ability to work in a fast-paced environment

Education

High School Diploma or equivalent

Job description

Job Summary

A VLT Floor Attendant is a key customer service provider on the gaming floor. They service and build relationships with our players.

How You Will Create the Extraordinary

• Responsible for making change for guests on the floor
• Instructing guests in playing games and fixing minor paper and coin jams
• Filling of coin in the gaming terminals when they require it
• Rendering of hand pays and jackpots to guests
• All other duties as assigned

What You Will Need

• Must be 100% customer service focused, possess good interpersonal skills, & be able to work in a fast paced & demanding environment
• Must take two-hour training class for all Video Lottery terminals and become knowledgeable about how to play all games offered here
• Must be able to obtain and maintain appropriate licensing
• Must be able to pass a background investigation
• High School Diploma or equivalent

Additional Requirements

• Must be able to stand/walk/sit for extended periods
• May be exposed to working in a noisy, smoke/secondary smoke environment
• Must be at least 21
• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 30 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period

We are an equal opportunity employer and do not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.