VLT Floor Shift Lead: Customer‑First Operations

Caesars Entertainment; Columbus (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Caesars Entertainment in Columbus, Ohio is seeking an individual to oversee daily VLT operations on the gaming floor. Responsibilities include scheduling employees, charting attendance, and maintaining communication with management. The ideal candidate will have a strong customer service focus, be detail-oriented, and possess the ability to work in a fast-paced environment.

This role requires knowledge of games and payouts, and the ability to handle multiple tasks efficiently.

Qualifications

• Must be customer service focused and possess good interpersonal skills.
• Must be detail-oriented and able to handle multiple tasks simultaneously.
• Must have knowledge of all Games on the Gaming Floor.

Responsibilities

• Oversee daily VLT operations on the gaming floor.
• Schedule employees for their respective shifts.
• Maintain interaction with management regarding operations.

Skills

Customer service focus

Interpersonal skills

Detail-oriented

Basic computer skills

Education

High School Diploma or equivalent

Job description

Caesars Entertainment in Columbus, Ohio is seeking an individual to oversee daily VLT operations on the gaming floor. Responsibilities include scheduling employees, charting attendance, and maintaining communication with management. The ideal candidate will have a strong customer service focus, be detail-oriented, and possess the ability to work in a fast-paced environment.

This role requires knowledge of games and payouts, and the ability to handle multiple tasks efficiently.