Slot (VLT) Technician

JACK Entertainment LLC; North Randall (OH); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental and Vision coverage

Life and Disability Insurance

Free Parking

Paid Time Off

Meal discounts

Education Assistance

401(k) Match

Job summary

JACK Entertainment LLC is seeking a VLT Technician in North Randall, Ohio, to install, test, and maintain electronic components and sub-systems for smooth casino operations.

You will inspect equipment, perform preventative maintenance on VLT machines, ensure safety and regulatory compliance, and provide accurate documentation. Strong troubleshooting skills and ability to work independently are essential in this fast-paced gaming environment.

Qualifications

• Must be able to read, write, speak and understand English.
• Ability to work a flexible schedule.
• Ability to read/explain pay tables and glass on EGDs.
• Troubleshoot and repair common/uncommon problems with EGDs.
• Know how to use Word and Excel.
• Experience with VLT player tracking systems.
• Identify components in VLT machines.
• Must be able to work independently.

Responsibilities

• Inspect and test assigned equipment, noting defective parts and recommending corrections.
• Perform adjustments and preventative maintenance on VLT machines on the floor or in the VLT shop.
• Observe safety regulations and report hazards to supervisor.
• Ensure understanding of policies, controls, and gaming regulations.
• Provide 100% accuracy and accountability on required documentation.
• Uphold integrity of information in the VLT department.
• Repair or verify transactions at machines with prompt, courteous service.
• Coordinate with Racino management and security to detect cheats or damage to equipment.

Skills

English proficiency

Flexible schedule

Problem solving

Word & Excel

VLT systems experience

Independent worker

Education

Electronics degree or equivalent

Tools

Electronic testing tools

Schematic diagrams understanding

Job description

Reporting to the VLT Performance Supervisor, the VLT Technician is responsible for installing, testing and maintaining electronic components, sub-systems and systems required for efficient and continuous conduction of business operations

Essential Functions

• Inspect and test assigned equipment, noting all defective parts and making recommendations for correction
• Perform required adjustments and repairs to electronic and electro-mechanical equipment as assigned. Perform preventative maintenance to VLT machines either on the floor, or in the VLT shop
• Observe all safety regulations in the performance of assigned duties, and report any safety hazards to assigned supervisor
• Ensure that you understand the policies and procedures, internal controls, and gaming regulations and are in complete compliance at all times
• Provide 100% accuracy and accountability on all documentation that is required by the VLT Performance department
• Uphold the integrity of vital information in and around the VLT Performance department
• Provide prompt and courteous service when repairing or verifying transactions at machines
• Performs tasks as requested by departmental management
• Routinely strives to build and maintain rapport with customers making every effort to achieve customer satisfaction
• Acts as a role model; always presents oneself as and encourages others to do the same
• Coordinates with Racino management and security to detect and prevent attempts to cheat or damage gaming equipment and to identify and report floor irregularities

PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK:

• Medical, Prescription Drug, Dental, and Vision Coverage
• Life and Disability Insurance
• Free Parking
• Generous Paid Time Off Plan
• Discounted Team Member Meals
• Education Assistance up to $3,600 a year
• 401(k) Savings Plan and Match
• Health and Safety Mandates Strictly Enforced

Knowledge, Skills & Abilities

• Must be able to read, write, speak and understand English
• Possess an upbeat and positive attitude
• Ability to work a flexible schedule
• Must be able to read/explain the pay table/glass on the different EGDs
• Be able to perform all game recalls
• Be able to troubleshoot and repair common/uncommon problems with EGDs
• Know how to use Word and Excel
• Experience with VLT player tracking systems
• Know how to identify all components in the VLT machines
• Must be able to work independently.
• Must be able to sit, stand or walk for long periods of time (4 hours).
• Must be able to respond calmly and make rational decisions when handling employee conflicts.
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
• Respond to visual and aural cues.
• Must have the manual dexterity to operate a computer and other necessary office equipment.
• Must be able to tolerate areas containing dust, loud noises and bright lights.
• Must be able to work varied shifts, weekends and holidays as needed.
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
• Ability to speak distinctly and persuasively.
• Must be able to read, write, speak, and understand English

Education and Experience

• Electronics degree or equivalent electronic experience is preferred
• Installation, maintenance and repair of electronic systems and equipment preferred
  • Knowledge of mechanical and electronic/electrical technical equipment is desirable
  • Proficient in the use of tools of the trade including hand power and machine equipment testing devices and instruments, as applicable
  • Should understand schematic diagrams needed in the repair of VLT machines as well as mechanical blue prints
  • Knowledge of Racino rules, procedures and regulations pertaining to VLT operations a plus

  Required Certification/License

  • Must be able to obtain an Ohio Lottery Commission license

  Education

  Required

  High School or better.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.