Gaming Floor Guest Experience Specialist

Caesars Entertainment; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Caesars Entertainment is looking for a VLT Floor Attendant in Columbus, Ohio. The role focuses on providing excellent customer service on the gaming floor, assisting guests with games, and ensuring operational efficiency.

Applicants must possess strong interpersonal skills, have a high school diploma, and be able to work in a fast-paced environment. Candidates must be at least 21 years old and able to handle physical demands of the job.

Qualifications

• Able to obtain and maintain appropriate licensing.
• Must pass a background investigation.
• Ability to stand/walk/sit for extended periods.

Responsibilities

• Make change for guests on the floor.
• Instruct guests on game play and fix minor issues.
• Fill gaming terminals with coin when needed.
• Render hand pays and jackpots to guests.

Skills

Customer service focus

Interpersonal skills

Ability to work in a fast-paced environment

Education

High School Diploma or equivalent

Job description

Caesars Entertainment is looking for a VLT Floor Attendant in Columbus, Ohio. The role focuses on providing excellent customer service on the gaming floor, assisting guests with games, and ensuring operational efficiency.

Applicants must possess strong interpersonal skills, have a high school diploma, and be able to work in a fast-paced environment. Candidates must be at least 21 years old and able to handle physical demands of the job.