Part-Time Fitness Studio Member Experience Specialist

SLT Group

New York (NY)

On-site

USD 21,000 - 34,000

Part time

14 days+

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Benefits offered by this job

Free drop-in classes
NYC wellness discounts
Retail discount

Job summary

SLT Tribeca & NoHo is hiring part-time, non-exempt fitness studio staff to join our growing team. You will greet clients, provide exceptional service, present class options, and deliver Megaformer demos to new clients while supporting instructors for a smooth class experience.

Responsibilities include assisting with daily studio operations, maintaining Mariana Tek proficiency, and helping with opening/closing tasks. Enjoy perks like free classes and NYC wellness discounts.

Qualifications

  • Must have superior customer service skills.
  • Excellent interpersonal and service orientation.
  • Highly organized and capable of independent work.
  • Ability to communicate clearly with team, clients and management.
  • Must be able to lift up to 50 lbs.

Responsibilities

  • Greet and engage clients in a positive and friendly manner.
  • Provide top-tier client service and hospitality to all clients.
  • Share pricing and class information with prospective clients.
  • Deliver Megaformer demos to new clients.
  • Complete studio tours with new clients.
  • Support instructors to ensure a seamless class experience.
  • Maintain knowledge of Mariana Tek system.
  • Assist with day-to-day studio operations.
  • Respond promptly to studio emails; notify Studio Manager as needed.
  • Maintain SLT product knowledge and retail policies.
  • Perform basic Megaformer machine maintenance.
  • Keep studio clean and organized between classes.
  • Assist in end-of-month retail inventory.
  • Open and/or close the studio; complete checklists.
  • Perform other duties as needed.

Skills

Customer service
Interpersonal skills
Communication
Organization
Independent work
Team collaboration
Heavy lifting

Tools

Mariana Tek

Job description

SLT Tribeca & NoHo is hiring part-time, non-exempt fitness studio staff to join our growing team. You will greet clients, provide exceptional service, present class options, and deliver Megaformer demos to new clients while supporting instructors for a smooth class experience.

Responsibilities include assisting with daily studio operations, maintaining Mariana Tek proficiency, and helping with opening/closing tasks. Enjoy perks like free classes and NYC wellness discounts.

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