Part-Time Financial Aid Assistant — FAFSA Support

New-River-Community-College; Pulaski (VA); On-site; USD 17,000 - 24,000; Part time

Job summary

New River Community College is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college is located on a one-hundred plus acre site in Dublin, Virginia with an instructional site in Christiansburg.

The Financial Aid Assistant (part-time) will support the Financial Aid and Advising Office, assist students with FAFSA completion and verification, and interact with students and staff by phone, email, virtual meetings, and in person.

Qualifications

• Significant work experience in an office setting with knowledge of effective office practices.
• Strong organizational, oral and written communication, and computer skills.
• Ability to provide excellent customer service to students and the public.
• Ability to meet deadlines in a fast-paced, team-oriented environment.
• Excellent problem solving and decision-making skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Perform office support for the Financial Aid and Advising Office with initiative and professionalism.
• Assist students with FAFSA completion and verification.
• Interact with students, NRCC personnel, and the public via phone, email, virtual meetings, and in person.
• Assist with additional tasks as assigned by the Financial Aid Manager.

Skills

Office experience

Organizational skills

Communication skills

Customer service

Time management

Problem solving

Microsoft Office

Tools

PeopleSoft SIS

Job description

New River Community College is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college is located on a one-hundred plus acre site in Dublin, Virginia with an instructional site in Christiansburg.

The Financial Aid Assistant (part-time) will support the Financial Aid and Advising Office, assist students with FAFSA completion and verification, and interact with students and staff by phone, email, virtual meetings, and in person.