Financial Aid Assistant (part-time)

New River Community College

Pulaski (VA)

On-site

USD 17,000 - 25,000

Part time

4 days ago

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Job summary

New River Community College is seeking a part-time Financial Aid Assistant to support the Financial Aid and Advising Office in counseling students and families through FAFSA completion and verification. The role requires strong customer service and organizational skills, with frequent contact via phone, email, and in-person interactions.

This position operates in Pulaski, offering Monday-Friday scheduling with a pay rate of $15 per hour.

Qualifications

Significant work experience in an office setting with demonstrated knowledge of effective office practices.
Good organizational skills, oral and written communication skills, and computer skills.
Ability to interact with other personnel in a professional manner and provide excellent customer service to students, faculty/staff, and the public.
Proficiency with Microsoft Office applications.

Responsibilities

Perform office support functions for the Financial Aid and Advising Office using initiative and good judgment while handling matters in a professional, efficient, and timely manner.
Assist students and families with the FAFSA completion and verification process.
Interact with students, potential students, NRCC personnel and the public via telephone, email, virtual meetings, and in-person communication.
Assist with other tasks as assigned by the Financial Aid Manager.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Skills

Office experience

Customer service

Organizational skills

Communication skills

Tools

Microsoft Office

PeopleSoft SIS

Job description

Financial Aid Assistant (part-time)

Please see Special Instructions for more details.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Posting Details

Posting Summary

Working Title | Financial Aid Assistant (part-time)

Role Title | Admin and Office Specialist II

Role Code | 19012

FLSA | Nonexempt

Pay Band |

Position Number | 275W0008

Agency | New River Community College

Division | New River Community College (Div)

Work Location | Pulaski - 155

Hiring Range | $15 per hour

Emergency/Essential Personnel | No

EEO Category | N-No EEO-4 Reporting

Full Time or Part Time | Part Time

Does this position have telework options? -Telework options are subject to change based on business needs- | No

Does this position have a bilingual or multilingual skill requirement or preference? | No

Work Schedule | Monday-Friday

Sensitive Position | No

Job Description

New River Community College is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college is located on a one-hundred plus acre site at the intersection of U.S. Routes 11 and 100 in Dublin, Virginia with an instructional site in Christiansburg. The campus provides modern, well-equipped facilities for the career technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.

The people employed by New River Community College embrace the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government. The college promotes equal opportunity for prospective students and employees.

Duties:

Perform office support functions for the Financial Aid and Advising Office using initiative and good judgment while handling matters in a professional, efficient, and timely manner. Assist students and families with the Free Application for Federal Student Aid (FAFSA) completion and verification process. Interact with students, potential students, NRCC personnel and the public via telephone, email, virtual meetings, and in-person communication. Assist with other tasks as assigned by the Financial Aid Manager.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

Significant work experience in an office setting with demonstrated knowledge of effective office practices. Good organizational skills, oral and written communication skills, and computer skills. Ability to interact with other personnel in a professional manner and provide excellent customer service to students, faculty/staff, and the public. Ability to meet deadlines while working effectively in a fast-paced, team-oriented environment. Excellent problem solving and decision-making skills. Proficiency with Microsoft office applications.

Additional Considerations

Additional factors that may be considered include: Work experience in an educational environment. Knowledge and/or experience with PeopleSoft Student Information System (SIS) or other comparable system.

Operation of a State Vehicle

Supervises Employees

Required Travel

Posting Detail Information

Posting Number | WGE_3372P

Recruitment Type | General Public - G

Number of Vacancies | 1

Position End Date (if temporary) |

Job Open Date | 08/19/2026

Job Close Date | 12/31/2026

Open Until Filled | Yes

Agency Website | https://www.nr.edu/jobs/

Contact Name | Stacie Whitlock

Email | hrinformation@nr.edu

Phone Number | 540-674-3635

Special Instructions to Applicants

Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting

https://jobs.vccs.edu/postings/100072

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents