Student Financial Aid Navigator

Roanoke-Chowan Community College; Ahoskie (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Roanoke-Chowan Community College in North Carolina is seeking an Academic Financial Aid Specialist to support students through the financial aid process, including FAFSA submissions and needs analysis.

You will work with Admissions, Records, Counseling, and external partners, ensuring accurate applications, confidentiality under FERPA, and compliance with federal/state guidelines. This role requires strong attention to detail and customer service.

Qualifications

• Associate degree from a regionally accredited institution.
• Bachelor’s degree from an accredited institution.
• Experience with federal student aid processes is preferred.

Responsibilities

• Assist with annual setting up of Financial Aid processes.
• Process FAFSA submissions.
• Conduct student interviews for financial aid.
• Assist in packaging financial aid awards and scholarships.
• Verify completeness and eligibility of applications.
• Monitor budgets for federal work-study students.
• Maintain FERPA confidentiality.
• Apply federal and state regulations to aid decisions.
• Collaborate with Admissions, Records and other campus departments.
• Award scholarships based on need and funding.

Skills

Data analysis

Customer service

Attention to detail

Communication skills

Team collaboration

Education

Associate degree

Bachelor’s degree

Job description

Roanoke-Chowan Community College in North Carolina is seeking an Academic Financial Aid Specialist to support students through the financial aid process, including FAFSA submissions and needs analysis.

You will work with Admissions, Records, Counseling, and external partners, ensuring accurate applications, confidentiality under FERPA, and compliance with federal/state guidelines. This role requires strong attention to detail and customer service.