Financial Aid Assistant (part-time)

New-River-Community-College; Pulaski (VA); On-site; USD 17,000 - 24,000; Part time

Job summary

New River Community College is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college is located on a one-hundred plus acre site in Dublin, Virginia with an instructional site in Christiansburg.

The Financial Aid Assistant (part-time) will support the Financial Aid and Advising Office, assist students with FAFSA completion and verification, and interact with students and staff by phone, email, virtual meetings, and in person.

Qualifications

• Significant work experience in an office setting with knowledge of effective office practices.
• Strong organizational, oral and written communication, and computer skills.
• Ability to provide excellent customer service to students and the public.
• Ability to meet deadlines in a fast-paced, team-oriented environment.
• Excellent problem solving and decision-making skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Perform office support for the Financial Aid and Advising Office with initiative and professionalism.
• Assist students with FAFSA completion and verification.
• Interact with students, NRCC personnel, and the public via phone, email, virtual meetings, and in person.
• Assist with additional tasks as assigned by the Financial Aid Manager.

Skills

Office experience

Organizational skills

Communication skills

Customer service

Time management

Problem solving

Microsoft Office

Tools

PeopleSoft SIS

Job description

Title: Financial Aid Assistant (part-time)

Agency: New River Community College

Location: Pulaski - 155

FLSA: Nonexempt

Hiring Range: $15 per hour

Full Time or Part Time: Part Time

Job Description

New River Community College is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college is located on a one-hundred plus acre site at the intersection of U.S. Routes 11 and 100 in Dublin, Virginia with an instructional site in Christiansburg. The campus provides modern, well-equipped facilities for the career technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.

The people employed by New River Community College embrace the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government. The college promotes equal opportunity for prospective students and employees.

Duties

• Perform office support functions for the Financial Aid and Advising Office using initiative and good judgment while handling matters in a professional, efficient, and timely manner.
• Assist students and families with the Free Application for Federal Student Aid (FAFSA) completion and verification process.
• Interact with students, potential students, NRCC personnel and the public via telephone, email, virtual meetings, and in-person communication.
• Assist with other tasks as assigned by the Financial Aid Manager.

Minimum Qualifications

• Significant work experience in an office setting with demonstrated knowledge of effective office practices.
• Good organizational skills, oral and written communication skills, and computer skills.
• Ability to interact with other personnel in a professional manner and provide excellent customer service to students, faculty/staff, and the public.
• Ability to meet deadlines while working effectively in a fast-paced, team-oriented environment.
• Excellent problem solving and decision-making skills.
• Proficiency with Microsoft office applications.

Additional Considerations

Additional factors that may be considered include:

• Work experience in an educational environment.
• Knowledge and/or experience with PeopleSoft Student Information System (SIS) or other comparable system.