Part-Time On-Site Field Hardware Technician - Training Included

Gr8ttek, LLC; Colorado Springs (CO); On-site; USD 32,000 - 52,000; Part time

Benefits offered by this job

Per call pay

Certification training

Job summary

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role focuses on hardware break-fix services on client products, with reporting to the Territory Supervisor.

The ideal candidate will perform troubleshooting, service calls, and related administrative tasks while ensuring proper asset control and inventory handling. Responsibilities include providing break-fix support, maintaining strong customer service, and potentially guiding colleagues.

Qualifications

• Technical school certification or equivalent is required.
• 1-2 years of relevant field experience preferred.
• Must be able to drive to client locations and lift equipment up to 50 lbs.

Responsibilities

• Provide break-fix support for designated equipment at client sites.
• Communicate clearly in writing and verbally with customers.
• Deliver excellent customer service during service calls.
• Accept and complete service calls and related administrative tasks.
• Manage asset control and return of equipment/inventory.
• May provide guidance to colleagues as needed.

Skills

Customer service

Clear communication

Troubleshooting

Guidance to colleagues

Education

Technical school certification

Tools

Basic repair tool kit

Job description

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role focuses on hardware break-fix services on client products, with reporting to the Territory Supervisor.

The ideal candidate will perform troubleshooting, service calls, and related administrative tasks while ensuring proper asset control and inventory handling. Responsibilities include providing break-fix support, maintaining strong customer service, and potentially guiding colleagues.