Part-Time Donor Services Specialist (Flexible)

Goodwill Keystone Area; Lancaster (Lancaster County); On-site; USD 18,000 - 26,000; Part time

Job summary

Goodwill Keystone Area is seeking a Part Time Donor Service Representative at the Kendig Square Store in Lancaster, PA 17584. You will greet donors, assist with donations, issue receipts, and share information about Goodwill’s programs to support resale in store locations.

The role emphasizes strong customer service, ability to stand for extended periods, lifting up to 50 pounds, and flexibility to work evenings and weekends. 18+ required; no prior experience needed.

Qualifications

• Must be at least 18 years old (responsible for equipment operation).
• Ability to speak, hear, read and write.
• Ability to speak English to interact with donors and customers satisfactorily.

Responsibilities

• Greets donors in a pleasant and professional manner and represents Goodwill Keystone Area positively.
• Assists donors with donations; unloads donations; issues receipts; provides information to donors.
• Completes donor tracking paperwork accurately and timely.
• Maintains a clean and orderly donor area; supports transportation and production tasks as needed.
• Promotes workplace safety and follows safety procedures during all duties.

Skills

Customer service

Communication

Stand for long periods

Heavy lifting

Flex schedule

Produce receipts

Education

Must be at least 18 years old

Job description

Goodwill Keystone Area is seeking a Part Time Donor Service Representative at the Kendig Square Store in Lancaster, PA 17584. You will greet donors, assist with donations, issue receipts, and share information about Goodwill’s programs to support resale in store locations.

The role emphasizes strong customer service, ability to stand for extended periods, lifting up to 50 pounds, and flexibility to work evenings and weekends. 18+ required; no prior experience needed.