Part-Time Customer Success & Support Specialist

FerrellGas; Eugene (OR); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

401(k) with match and ESOP

Paid Time Off (PTO)

Paid Training

Exclusive Savings: propane discounts

Job summary

Ferrellgas in Eugene, Oregon seeks a Part-Time Customer Service Specialist to deliver superior service through inbound and outbound communications. You will support customers, collaborate with internal teams, and help drive growth while maintaining accurate account information.

Ideal candidates have 1+ years in customer service, strong communication skills, and proficiency with Microsoft Office. The role emphasizes teamwork, problem solving, and a commitment to quality service.

Qualifications

• High School Diploma or equivalent.
• 1+ years of customer service experience.
• Excellent written and verbal communication skills.
• Strong organizational skills and data entry experience.

Responsibilities

• Answer phones, chat, social media, or email professionally.
• Sustain and improve customer relationships daily.
• Ask probing questions to identify issues or concerns.
• Update and maintain accurate account information.
• Assist with basic pricing questions and contract info.

Skills

Customer service

Negotiation

Data entry

Typing

Microsoft Office

Excel

Word

Access

Education

High School Diploma or equivalent

Tools

Microsoft Office

Excel

Word

Access

Job description

Ferrellgas in Eugene, Oregon seeks a Part-Time Customer Service Specialist to deliver superior service through inbound and outbound communications. You will support customers, collaborate with internal teams, and help drive growth while maintaining accurate account information.

Ideal candidates have 1+ years in customer service, strong communication skills, and proficiency with Microsoft Office. The role emphasizes teamwork, problem solving, and a commitment to quality service.