Part-Time Customer Service Specialist – Impact & Growth

Ferrellgas; Wichita (KS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) with company match

PTO

Paid training

Propane savings

ESOP

Job summary

Ferrellgas is hiring a Part-Time Customer Service Specialist to provide exceptional service through inbound and outbound communications. You’ll support customers and work closely with internal teams to ensure a high-quality experience, helping drive business growth and customer satisfaction.

Responsibilities include handling calls, chats, and emails, maintaining accurate account information, and assisting with orders, pricing questions, and basic collections while upholding policy and

Qualifications

• High School Diploma or equivalent is required.
• 1 or more years of customer service experience.
• Exceptional customer service and negotiation skills.
• Strong organizational skills with typing and data entry experience.
• Excellent written and verbal communication with team-building abilities.

Responsibilities

• Answer phones, chat, social media, or email in a polite, professional manner.
• Sustain and improve business relationships with customers daily.
• Identify customer issues or concerns with probing questions.
• Maintain and update account information accurately.
• Resolve customer requests and minimize follow-ups.

Skills

Exceptional customer service

Negotiation skills

Strong organizational skills

Excellent written and verbal коммуника

Typing and data entry

Education

High School Diploma or equivalent

Tools

Microsoft Office (Excel, Word, Access)

Job description

Ferrellgas is hiring a Part-Time Customer Service Specialist to provide exceptional service through inbound and outbound communications. You’ll support customers and work closely with internal teams to ensure a high-quality experience, helping drive business growth and customer satisfaction.

Responsibilities include handling calls, chats, and emails, maintaining accurate account information, and assisting with orders, pricing questions, and basic collections while upholding policy and