Part-Time Customer Success & Growth Lead

Energy Innovation Corp; New York (NY); On-site; USD 139,000 - 218,000; Part time

Benefits offered by this job

Mentorship

Flexible schedule

Job summary

StartupAdvantage is seeking a part-time Customer Service Manager in New York to drive referrals, own demos from screen to signature, and nurture post-sale relationships that turn clients into advocates.

You will report on attribution and ROI to guide budget planning and build territory plans to maximize coverage across New York, NY. A strong network or the drive to create one is essential.

Qualifications

• 8+ years building trusted customer relationships through practical actions.
• Ability to own and deliver end-to-end initiatives in a fast-paced environment.
• Strong documentation habits to capture learnings and outcomes.
• Active New York network or the drive to build one from scratch.
• Experience coordinating across sales, marketing and product teams.

Responsibilities

• Stitch together a referral program StartupAdvantage customers want to share.
• Carry the demo from screen-share to signature in one sitting.
• Own the post-sale check-in that turns clients into references.
• Report on attribution and channel ROI to inform the $139,000 - $218,000 budget cycle.
• Build territory plans that maximize coverage across New York, NY.

Skills

Client relationship

Ownership mindset

Documentation discipline

Networking in New York

Cross-functional collaboration

Time management

Referral program design

Sales/marketing awareness

Job description

StartupAdvantage is seeking a part-time Customer Service Manager in New York to drive referrals, own demos from screen to signature, and nurture post-sale relationships that turn clients into advocates.

You will report on attribution and ROI to guide budget planning and build territory plans to maximize coverage across New York, NY. A strong network or the drive to create one is essential.