Account Growth Specialist — NYC

Bevi; New York (NY); On-site; USD 88,000 - 109,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Flexible PTO

Parental leave

Disability and life insurance

Wellness reimbursements

Commuting stipend

Onsite snacks and meals

Team events

Job summary

Bevi in New York is seeking an Associate Account Manager to support a growing portfolio of direct-to-consumer customers. You’ll be the main point of contact for account expansion, upgrades, and overall satisfaction.

You will conduct in-person visits, nurture relationships, and collaborate with Sales, Operations, and Marketing to drive renewals and loyalty, while maintaining accurate Salesforce records. This role requires being local to NYC and a proactive mindset focused on customer success.

Qualifications

• 1–2 years in account management, customer success, or client-facing roles.
• Strong relationship-building and communication skills.
• Organized and proactive with ability to manage multiple priorities.
• Curious and driven to help customers succeed.
• Salesforce experience is a plus.

Responsibilities

• Manage a portfolio of customers, ensuring satisfaction and retention.
• Identify opportunities for upgrades, expansions, or new product adoption.
• Build relationships with key contacts and be their Bevi product resource.
• Maintain regular touchpoints via email, phone, and video.
• Track account activity and renewal data in Salesforce with accuracy.
• Collaborate with Sales, Operations, and Marketing to resolve customer needs.
• Participate in trainings to grow consultative selling and customer success skills.

Skills

Account management

Relationship building

Communication

CRM experience

Sustainability passion

Tools

Salesforce

Job description

Bevi in New York is seeking an Associate Account Manager to support a growing portfolio of direct-to-consumer customers. You’ll be the main point of contact for account expansion, upgrades, and overall satisfaction.

You will conduct in-person visits, nurture relationships, and collaborate with Sales, Operations, and Marketing to drive renewals and loyalty, while maintaining accurate Salesforce records. This role requires being local to NYC and a proactive mindset focused on customer success.