Part-Time Marketing Manager: Growth, Advocacy & Insight

High Air; New York (NY); On-site; USD 60,000 - 90,000; Part time

Job summary

High Air is seeking a part-time Marketing Manager in New York to act as an ambassador for our customers, balancing advisory duties with gathering insights for support and collaborating with the product team to feed valuable input.

You will manage customer communications, identify trends, and push marketing touchpoints while coordinating with stakeholders across teams in a fast-paced environment. A Bachelor’s degree is required and 2+ years in customer success or marketing leadership is preferred.

Qualifications

• 2+ years of customer success experience.
• Track record as marketing manager.
• Ability to manage multiple marketing projects simultaneously.
• Active interest in opportunities to increase social media following and deepen customer relationships.
• Proficient at differentiating products particularly with respect to other competitive offerings.
• Comfortable and willing to be a hands-on contributor.
• Bachelor's degree required.

Responsibilities

• Manage all customer communications and assist support with difficult issues such as billing, security, strategic and technical inquiries.
• Monitor and identify important trends.
• Provide recommendations based on customer feedback.
• Responsible for all of our marketing touch points.
• Identify customer needs and collaborate with internal teams to ensure customer success.

Skills

Customer success

Marketing management

Multi-project management

Social media growth

Product differentiation

Hands-on contributor

Education

Bachelor's degree

Job description

High Air is seeking a part-time Marketing Manager in New York to act as an ambassador for our customers, balancing advisory duties with gathering insights for support and collaborating with the product team to feed valuable input.

You will manage customer communications, identify trends, and push marketing touchpoints while coordinating with stakeholders across teams in a fast-paced environment. A Bachelor’s degree is required and 2+ years in customer success or marketing leadership is preferred.