Part-Time Customer Service Lead | Flexible Hours & Discount

Burlington Stores; Fort Myers (FL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off (PTO) after one year

Paid holidays

Paid sick time

Job summary

Burlington Stores is seeking a Part-Time Customer Service Lead in Fort Myers to guide day-to-day customer service efforts and motivate associates to provide friendly, professional service. You’ll model Burlington values, ensure a customer-first approach, and maintain efficient checkout flow.

Responsibilities include leading service initiatives, coordinating breaks, troubleshooting register issues, and upholding front-end standards while balancing a flexible schedule that may include mornings,

Qualifications

• Must be able to work a flexible schedule including early mornings, nights, weekends and holidays.
• Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, and to stand and walk for extended periods.
• Strong customer service skills with a friendly and professional demeanor.
• Ability to lead day-to-day customer service initiatives and motivate associates.

Responsibilities

• Lead day-to-day customer service initiatives, inspiring and motivating associates to deliver exceptional, friendly, and professional service.
• Model Our Burlington values, maintain a customer-first focus, and drive improvements in friendliness, checkout speed, and customer feedback.
• Maintain a neat, orderly front end, troubleshoot register and transaction issues, and coordinate meal and break periods with schedule adherence.

Skills

Leadership

Customer service

Team motivation

Job description

Burlington Stores is seeking a Part-Time Customer Service Lead in Fort Myers to guide day-to-day customer service efforts and motivate associates to provide friendly, professional service. You’ll model Burlington values, ensure a customer-first approach, and maintain efficient checkout flow.

Responsibilities include leading service initiatives, coordinating breaks, troubleshooting register issues, and upholding front-end standards while balancing a flexible schedule that may include mornings,