Retail Customer Service Lead – Part-Time, Flexible Hours

Burlington Stores, Inc.; Bradenton (FL); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Associate discount

Flexible hours

Job summary

Burlington Stores, Inc. is seeking a Part Time Customer Service Lead in Bradenton, FL. You will lead day-to-day customer service initiatives, inspire associates, and ensure a friendly, professional shopping experience while upholding our Burlington philosophy and core values.

You will model excellent service, drive improvements in checkout speed and customer satisfaction, and support the team in delivering a consistently great experience for every customer.

Qualifications

• Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays.
• Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

Responsibilities

• Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
• Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
• Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Friendly demeanor

Communication

Job description

Burlington Stores, Inc. is seeking a Part Time Customer Service Lead in Bradenton, FL. You will lead day-to-day customer service initiatives, inspire associates, and ensure a friendly, professional shopping experience while upholding our Burlington philosophy and core values.

You will model excellent service, drive improvements in checkout speed and customer satisfaction, and support the team in delivering a consistently great experience for every customer.