Retail Customer Service Lead - Flexible Part-Time

Burlington Stores, Inc.; Antioch (TN); On-site; USD 17,908 - 23,419; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Job summary

Burlington Stores, Inc. is seeking a Part Time Customer Service Lead to guide daily customer service efforts and support store leadership.

You will motivate associates, model Burlington’s values, and ensure a friendly and efficient shopping experience for every customer. The role involves front-end supervision, problem-solving with customers, and maintaining a high standard of service while supporting scheduling and store operations.

Qualifications

• Strong leadership skills and ability to motivate associates.
• Friendly, outgoing demeanor focused on customer service.
• Interest in retail and fast-paced environment.

Responsibilities

• Lead day-to-day customer service initiatives.
• Inspire and motivate associates to provide exceptional service.
• Interact with customers to create a positive shopping experience.
• Coordinate front-end operations and ensure smooth checkout.

Skills

Leadership

Customer service

Retail experience

Communication

Job description

Burlington Stores, Inc. is seeking a Part Time Customer Service Lead to guide daily customer service efforts and support store leadership.

You will motivate associates, model Burlington’s values, and ensure a friendly and efficient shopping experience for every customer. The role involves front-end supervision, problem-solving with customers, and maintaining a high standard of service while supporting scheduling and store operations.