Customer Service Lead - Flexible Hours & Growth

Burlington Stores; West Jordan (UT); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Associate discount

Competitive wage

Flexible hours

Paid time off after 1 year of service

401(k) plan

Job summary

Burlington Stores is seeking a Part Time Customer Service Lead to guide daily customer service efforts under supervision. You’ll lead by example, promoting Burlington’s values and ensuring a customer-first focus with fast checkout and professional service.

The role emphasizes motivating associates, delivering friendly service, and solving customer issues efficiently in a retail setting. Flexible scheduling is required.

Qualifications

• Strong leadership and a friendly, outbound demeanor.
• Ability to motivate associates to deliver exceptional customer service.
• Interest in retail and thriving in a fast-paced environment.

Responsibilities

• Lead day-to-day customer service initiatives and inspire associates.
• Maintain a customer-first focus with friendly, efficient checkout experiences.
• Interact with customers to create a positive shopping environment and solve problems.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

People skills

Retail knowledge

Job description

Burlington Stores is seeking a Part Time Customer Service Lead to guide daily customer service efforts under supervision. You’ll lead by example, promoting Burlington’s values and ensuring a customer-first focus with fast checkout and professional service.

The role emphasizes motivating associates, delivering friendly service, and solving customer issues efficiently in a retail setting. Flexible scheduling is required.