Part-Time Customer Service Lead - Flexible Hours & Perks

Burlington Stores; Latham (NY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off after 1 year

Paid holidays

Paid sick time

Job summary

Burlington Stores in Latham, NY is seeking a Part-Time Customer Service Lead to guide daily customer service, inspire associates, and ensure a friendly, efficient checkout experience. Under supervision, you’ll model Burlington’s values, resolve customer issues quickly, and help maintain a welcoming store environment while supporting team scheduling and loss prevention.

This role offers competitive pay, flexible hours, an associate discount, and access to Burlington’s benefits program for

Qualifications

• Flexible schedule including early mornings, nights, weekends and holidays as required.
• Ability to lift and move boxes weighing 40 lbs. or more.
• Ability to stand and walk for extended periods.

Responsibilities

• Lead day-to-day customer service initiatives under supervision.
• Inspire and motivate associates to provide friendly and professional customer service.
• Interact with customers to create a positive shopping experience and resolve issues efficiently.
• Coordinate meal and break periods and monitor schedule adherence.

Job description

Burlington Stores in Latham, NY is seeking a Part-Time Customer Service Lead to guide daily customer service, inspire associates, and ensure a friendly, efficient checkout experience. Under supervision, you’ll model Burlington’s values, resolve customer issues quickly, and help maintain a welcoming store environment while supporting team scheduling and loss prevention.

This role offers competitive pay, flexible hours, an associate discount, and access to Burlington’s benefits program for