Part-Time Customer Service Lead — Growth & Flexible Hours

Burlington Stores; Charlotte (NC); Hybrid; USD 17,000 - 24,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Paid sick time

Training opportunities

Job summary

Burlington Stores in Charlotte, NC is seeking a Part-Time Customer Service Lead to guide day-to-day service and motivate associates to deliver friendly, professional help. You will model Burlington's values and ensure a positive shopping experience.

Responsibilities include leading front-end operations, maintaining a neat checkout area, and coordinating breaks. Flexible schedule, including mornings, nights, weekends, and holidays, is required; lifting up to 40 lbs and standing for long periods.

Qualifications

• Must be able to work a flexible schedule including mornings, nights, weekends and holidays.
• Ability to lift and move boxes weighing 40 lbs. or more and stand for extended periods.

Responsibilities

• Lead day-to-day customer service initiatives and inspire associates.
• Model company values and provide a consistently great customer experience.
• Maintain a neat front-end area and troubleshoot register issues.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Communication

Team motivation

Tools

POS systems

Job description

Burlington Stores in Charlotte, NC is seeking a Part-Time Customer Service Lead to guide day-to-day service and motivate associates to deliver friendly, professional help. You will model Burlington's values and ensure a positive shopping experience.

Responsibilities include leading front-end operations, maintaining a neat checkout area, and coordinating breaks. Flexible schedule, including mornings, nights, weekends, and holidays, is required; lifting up to 40 lbs and standing for long periods.