Retail Customer Service Lead – Part-Time, Flexible Hours

Burlington Stores, Inc.; Fort Myers (FL); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Competitive wage

Flexible hours

401(k) plan

Paid time off

Job summary

Burlington Stores, Inc. in Fort Myers is seeking a Part Time Customer Service Lead to guide day-to-day customer service initiatives and motivate associates to deliver friendly, professional service.

You will lead by example, upholding the Burlington philosophy and core values to ensure a customer-first focus and a fast, friendly checkout experience. The role requires flexibility for early mornings, nights, weekends and holidays.

Responsibilities

• Model company core values and Our Burlington philosophy for the front-end team.
• Improve friendliness, speed of checkout and customer feedback through a customer-first approach.
• Troubleshoot register and transaction issues to maintain smooth operations.
• Coordinate meal and break periods and monitor schedule adherence.

Job description

Burlington Stores, Inc. in Fort Myers is seeking a Part Time Customer Service Lead to guide day-to-day customer service initiatives and motivate associates to deliver friendly, professional service.

You will lead by example, upholding the Burlington philosophy and core values to ensure a customer-first focus and a fast, friendly checkout experience. The role requires flexibility for early mornings, nights, weekends and holidays.