Part-Time Customer Service Lead - Fast-Paced Retail

Burlington Stores, Inc.; Roseville (MI); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Paid sick time

Job summary

Burlington in Michigan (Roseville) is seeking a Part Time Customer Service Lead to guide day-to-day operations, motivate associates, and ensure a consistently excellent customer experience. You will model Burlington’s core values and drive a fast, friendly checkout with a proactive, positive approach.

The role requires flexibility for early mornings, nights, weekends and holidays. Benefits include medical coverage, a 401(k), paid time off after one year, holidays, and sick time per law, plus

Qualifications

• Demonstrated leadership and ability to guide a team in a retail setting.
• Strong customer service orientation with a friendly demeanor.
• Effective communication and problem-solving on the shop floor.

Responsibilities

• Lead day-to-day customer service initiatives and motivate associates.
• Improve friendliness and speed of checkout while maintaining a customer-first approach.
• Maintain neat front-end area and troubleshoot register/transaction issues.
• Coordinate meal/break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Communication

Flexibility

Job description

Burlington in Michigan (Roseville) is seeking a Part Time Customer Service Lead to guide day-to-day operations, motivate associates, and ensure a consistently excellent customer experience. You will model Burlington’s core values and drive a fast, friendly checkout with a proactive, positive approach.

The role requires flexibility for early mornings, nights, weekends and holidays. Benefits include medical coverage, a 401(k), paid time off after one year, holidays, and sick time per law, plus