Customer Service Lead - Flexible Part-Time Retail

Burlington Stores, Inc.; Stonehurst (PA); Vor Ort; USD 16.000 - 23.000; Teilzeit

Benefits dieser Stelle

Associate discount

Benefits package (medical, 401(k))

Paid time off after 1 year

Paid holidays

Paid sick time

Zusammenfassung

Burlington is seeking a Part Time Customer Service Lead to guide day-to-day service, motivate associates, and ensure a friendly, efficient shopping experience. Reporting to the Assistant Store Manager and Customer Service Supervisor, you’ll model our philosophy and core values while delivering a customer-first approach.

You’ll manage front-end operations, schedule breaks, and help sustain a clean, fast checkout flow.

Qualifikationen

• Ability to manage flexible schedule including mornings, nights, weekends and holidays.
• Physical ability to lift and move boxes weighing 40 lbs. or more and stand for extended periods.

Aufgaben

• Lead day-to-day customer service initiatives and motivate associates to provide exceptional service.
• Drive improvements in friendliness, speed of checkout and customer feedback while maintaining a customer-first focus.
• Maintain a neat front-end area and troubleshoot register/transaction issues.
• Coordinate meal and break periods and monitor schedule adherence.

Kenntnisse

Leadership

Customer service

Retail knowledge

Communication

Jobbeschreibung

Burlington is seeking a Part Time Customer Service Lead to guide day-to-day service, motivate associates, and ensure a friendly, efficient shopping experience. Reporting to the Assistant Store Manager and Customer Service Supervisor, you’ll model our philosophy and core values while delivering a customer-first approach.

You’ll manage front-end operations, schedule breaks, and help sustain a clean, fast checkout flow.