Retail Customer Service Lead - Flexible Hours & Discount

Burlington Stores, Inc.; Greenville (SC); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Associate discount

Flexible hours

Paid time off

Paid holidays

Paid sick time

Job summary

Burlington is seeking a Part Time Customer Service Lead to guide day-to-day customer service initiatives and motivate associates to deliver friendly, professional service in a fast-paced retail setting. You’ll lead by example, uphold Burlington values, and ensure a positive shopping experience with a customer-first mindset.

You will manage schedules, maintain the front-end area, and support the team in delivering efficient checkouts while embracing flexibility for early mornings, nights,

Qualifications

• Ability to lead day-to-day customer service initiatives.
• Communicate by example to inspire associates to deliver exceptional service.
• Flexible, can work early mornings, nights, weekends and holidays.
• Physical ability to lift 40 lbs. and stand for extended periods.

Responsibilities

• Lead day-to-day customer service initiatives and motivate associates to provide friendly, professional service.
• Model Burlington values and ensure customer-first focus during interactions.
• Maintain a neat front-end area and troubleshoot register issues.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Retail

Team motivation

Problem solving

Job description

Burlington is seeking a Part Time Customer Service Lead to guide day-to-day customer service initiatives and motivate associates to deliver friendly, professional service in a fast-paced retail setting. You’ll lead by example, uphold Burlington values, and ensure a positive shopping experience with a customer-first mindset.

You will manage schedules, maintain the front-end area, and support the team in delivering efficient checkouts while embracing flexibility for early mornings, nights,