Customer Service Lead - Flexible Hours & Associate Discount

Burlington; Proviso Township (IL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Medical coverage

401(k) plan

Paid time off

Paid holidays

Paid sick time

Associate discount

Job summary

Burlington in the United States is seeking a Part Time Customer Service Lead to guide day-to-day service, model our values, and drive a friendly, efficient checkout experience.

You'll lead by example with the store team in a fast-paced retail environment, helping associates deliver exceptional service while maintaining store standards. Competitive wage, flexible hours, and associate discounts are offered.

Qualifications

• Flexible schedule including early mornings, nights, weekends and holidays.
• Ability to lift and move boxes weighing 40 lbs or more and stand for extended periods.
• Strong interpersonal skills and a friendly, professional demeanor.

Responsibilities

• Model company core values and leadership to inspire associates.
• Drive friendliness, speed of checkout and customer feedback through a customer-first approach.
• Maintain a neat front end and troubleshoot register transactions.
• Coordinate meal/break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Retail

Communication

Problem solving

Job description

Burlington in the United States is seeking a Part Time Customer Service Lead to guide day-to-day service, model our values, and drive a friendly, efficient checkout experience.

You'll lead by example with the store team in a fast-paced retail environment, helping associates deliver exceptional service while maintaining store standards. Competitive wage, flexible hours, and associate discounts are offered.