Customer Service Lead - Flexible Part-Time with Growth

Burlington Stores, Inc.; North Charleston (SC); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Medical coverage

401(k) plan

Associate discount

Paid time off

Job summary

Burlington is hiring a Part Time Customer Service Lead to guide day-to-day customer service initiatives and motivate associates to deliver friendly and professional service. You will lead by example, uphold the Burlington philosophy, and ensure a customer-first focus throughout the store.

Responsibilities include modeling core values, improving checkout speed, and coordinating breaks while maintaining front-end operations.

Qualifications

• Experience leading customer service initiatives in a retail setting.
• Ability to inspire and motivate associates to provide friendly, professional service.
• Strong communication and problem-solving skills.
• Capacity to work in a fast-paced environment with a customer-first mindset.

Responsibilities

• Model company core values and Burlington philosophy for the team.
• Improve friendliness, speed of checkout, and customer feedback with a focus on customer experience.
• Maintain a neat, orderly front end and assist with register-related issues.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Customer service

Leadership

Retail

Team motivation

Job description

Burlington is hiring a Part Time Customer Service Lead to guide day-to-day customer service initiatives and motivate associates to deliver friendly and professional service. You will lead by example, uphold the Burlington philosophy, and ensure a customer-first focus throughout the store.

Responsibilities include modeling core values, improving checkout speed, and coordinating breaks while maintaining front-end operations.