Part-Time Customer Service Lead | Fast-Paced Retail

Burlington Stores, Inc.; Milwaukee (WI); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Associate discount

Medical coverage and 401(k) plan

Job summary

Burlington Stores, Inc. is seeking a Part Time Customer Service Lead to guide daily customer service efforts under the supervision of the Assistant Store Manager and Customer Service Supervisor.

You will model Burlington’s values, ensure a customer-first approach, and motivate associates to provide exceptional service while maintaining a fast, friendly checkout experience. The role emphasizes leadership, a proactive problem-solving mindset, and delivering a positive shopping environment for our

Qualifications

• Part-time availability including early mornings, nights, weekends and holidays.
• Ability to lift and move boxes weighing 40 lbs or more; stand and walk for extended periods.
• Experience leading a customer service team is a plus.

Responsibilities

• Lead day-to-day customer service initiatives and inspire associates to deliver friendly, professional service.
• Drive friendliness, speed of checkout, and positive customer feedback.
• Maintain a neat, orderly front end and troubleshoot registers and transactions.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Job description

Burlington Stores, Inc. is seeking a Part Time Customer Service Lead to guide daily customer service efforts under the supervision of the Assistant Store Manager and Customer Service Supervisor.

You will model Burlington’s values, ensure a customer-first approach, and motivate associates to provide exceptional service while maintaining a fast, friendly checkout experience. The role emphasizes leadership, a proactive problem-solving mindset, and delivering a positive shopping environment for our