Customer Service Lead - Part-Time, Flexible Hours & Benefits

Burlington; Warren (MI); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Training opportunities

Job summary

Burlington Stores, Inc. is seeking a Part Time Customer Service Lead in Warren, MI. You will guide day-to-day customer service initiatives, lead by example, and ensure a customer-first experience with friendly, efficient service at all times.

You will support associates, maintain store standards, and collaborate with the Assistant Store Manager and Customer Service Supervisor to deliver a great shopping experience. Competitive wage, flexible hours, and associate discounts are offered.

Qualifications

• Demonstrated leadership in a retail setting.
• Strong customer service focus with a friendly, professional demeanor.
• Ability to motivate associates and lead by example.

Responsibilities

• Model company core values and Our Burlington philosophy in daily operations.
• Improve friendliness, speed of checkout, and customer feedback scores with a customer-first approach.
• Maintain a neat front-end area and resolve register/transaction issues.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Team motivation

Tools

Register troubleshooting

Job description

Burlington Stores, Inc. is seeking a Part Time Customer Service Lead in Warren, MI. You will guide day-to-day customer service initiatives, lead by example, and ensure a customer-first experience with friendly, efficient service at all times.

You will support associates, maintain store standards, and collaborate with the Assistant Store Manager and Customer Service Supervisor to deliver a great shopping experience. Competitive wage, flexible hours, and associate discounts are offered.