Part-Time Customer Service Advocate — Home Improvement

Lowe's Companies, Inc.; Wetumpka (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Job summary

Lowe's in Wetumpka, AL is seeking a Customer Service Associate who welcomes customers and helps them find the right home improvement solutions. You will engage with customers throughout the day, answer questions, and ensure merchandise is organized and available to meet shopper needs.

The role emphasizes friendly, professional service with opportunities to train across departments and participate in Lowe's savings programs and career growth options.

Qualifications

• 6 months of computer use experience.
• 6 months experience with common retail technology (smartphones/tablets).
• Basic reading, writing and arithmetic skills.
• Able to stand or sit for extended periods.
• Minimally lift 25 lbs unassisted or more with accommodations.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise to meet customer needs (e.g., paint tinting, cutting, packaging).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Multitasking

Tools

Smartphones & Tablets

Job description

Lowe's in Wetumpka, AL is seeking a Customer Service Associate who welcomes customers and helps them find the right home improvement solutions. You will engage with customers throughout the day, answer questions, and ensure merchandise is organized and available to meet shopper needs.

The role emphasizes friendly, professional service with opportunities to train across departments and participate in Lowe's savings programs and career growth options.