Customer Care & Home Improvement Specialist (Part-Time)

Lowe's; Opelika (AL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Opelika, AL is hiring a Customer Service Associate to greet customers, help them find products, and resolve questions throughout their shopping experience. This role emphasizes friendly service, problem solving, and efficient checkout support in a fast-paced retail environment.

The position is part-time with flexible scheduling and access to Lowe's benefits including health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, a 10%

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Job description

Lowe's in Opelika, AL is hiring a Customer Service Associate to greet customers, help them find products, and resolve questions throughout their shopping experience. This role emphasizes friendly service, problem solving, and efficient checkout support in a fast-paced retail environment.

The position is part-time with flexible scheduling and access to Lowe's benefits including health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, a 10%