Part-Time Customer Experience Specialist|Flexible Hours

Cottonwood Residential; Columbus (OH); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Flexible schedule

Part-time role

Growth opportunities

Job summary

Cottonwood Residential is seeking a Part-Time Customer Experience Specialist for Alkire Glen Apartments in Columbus, OH. You will help residents feel at home, greet prospects, answer inquiries by phone, email, and text, and ensure apartments are ready for showings.

The role emphasizes friendly communication, problem solving, and supporting community events and social media marketing. A flexible schedule including weekends and evenings is required, with room to grow into future management

Qualifications

• Experience in customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and inquiries simultaneously.

Responsibilities

• Greet residents, prospects, and vendors with a friendly demeanor as they enter the office.
• Respond to inquiries via phone, email, and text in a courteous, timely manner.
• Ensure apartments are ready to show daily and for upcoming move-ins.
• Escort tours and provide accurate information about available homes and pricing.
• Support planning of community events and social media marketing efforts.
• Organize package room daily and maintain vendor communications.

Skills

Customer service

Communication

Multitasking

Job description

Cottonwood Residential is seeking a Part-Time Customer Experience Specialist for Alkire Glen Apartments in Columbus, OH. You will help residents feel at home, greet prospects, answer inquiries by phone, email, and text, and ensure apartments are ready for showings.

The role emphasizes friendly communication, problem solving, and supporting community events and social media marketing. A flexible schedule including weekends and evenings is required, with room to grow into future management