Part-Time Customer Experience Rep — $15/hr + Growth & PTO

Planet Fitness; Brightside (MA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Growth opportunities

Competitive pay

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness is hiring a Part-Time Customer Service Representative in Massachusetts. You will provide a high level of member service, greet guests, sign up new members and tours, and log amenities. Competitive starting pay with scheduled increases and benefits support growth opportunities.

Position requires 18+ age, good computer skills, and ability to work weeknights and weekends. Join a team focused on a Judgement Free fitness experience and member satisfaction.

Qualifications

• Customer service experience required.
• Must be 18 years or older; basic computer skills.
• Comfort with point-of-sale systems and club operations.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns professionally and promptly.
• Process beverage or merchandise purchases via POS system.
• Promote fitness classes to members and guests; maintain a clean club environment.

Skills

Customer service

Basic computer proficiency

18+ requirement

Education

High school diploma/GED

Job description

Planet Fitness is hiring a Part-Time Customer Service Representative in Massachusetts. You will provide a high level of member service, greet guests, sign up new members and tours, and log amenities. Competitive starting pay with scheduled increases and benefits support growth opportunities.

Position requires 18+ age, good computer skills, and ability to work weeknights and weekends. Join a team focused on a Judgement Free fitness experience and member satisfaction.