Member Experience Pro — Growth Path, PTO & Perks

Planet Fitness; Belchertown (MA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness in Belchertown, MA is seeking a Part-Time Customer Service Representative to deliver a high level of member service and support. The role includes greeting members, handling sign-ups, and promoting fitness classes in a Judgement Free environment.

The position offers a starting hourly wage of $15.00 with scheduled shifts and opportunities for growth through performance-based increases and benefits.

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our fitness instruction classes (PE@PF) to active and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service experience

Education

High school diploma/GED

Job description

Planet Fitness in Belchertown, MA is seeking a Part-Time Customer Service Representative to deliver a high level of member service and support. The role includes greeting members, handling sign-ups, and promoting fitness classes in a Judgement Free environment.

The position offers a starting hourly wage of $15.00 with scheduled shifts and opportunities for growth through performance-based increases and benefits.