Part-Time Customer Experience Pro | World-Class Service

Hertz; Austin, Northern (TX, KY); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Theme Park Discounts

Gym Discounts

Job summary

Hertz in Austin, TX is seeking a Part Time Customer Service Associate to provide world-class service at the counter. You will handle rental and return processes, greet customers, and respond to inquiries with a friendly, efficient approach.

Role requires strong English communication, multitasking ability, and a professional appearance. Flexibility for weekends and holidays is expected to deliver outstanding service and brand loyalty.

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to navigate multiple computer systems while assisting customers.
• Strong communication and teamwork are essential.

Responsibilities

• Provide world-class customer service by managing the rental process in accordance with Hertz policies.
• Greet customers and respond to inquiries; assist with vehicle returns and rentals.
• Maintain professional appearance and represent Hertz positively at all times.
• Ensure rental documents are accurate and complete, review charges at return.

Skills

Customer service

Attention to detail

Self-motivated

Typing skills

English proficiency

Communication skills

Team player

Multitasking

Tools

Computer systems

Job description

Hertz in Austin, TX is seeking a Part Time Customer Service Associate to provide world-class service at the counter. You will handle rental and return processes, greet customers, and respond to inquiries with a friendly, efficient approach.

Role requires strong English communication, multitasking ability, and a professional appearance. Flexibility for weekends and holidays is expected to deliver outstanding service and brand loyalty.