Customer Experience Pro - Rental Counter Part-Time

Hertz; Phoenix (AZ); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Theme park tickets

Gym discounts

Employee discounts

Job summary

Hertz is seeking a part-time Dollar/Thrifty Customer Service Associate in Phoenix to deliver world-class service at the counter and support customers with rental processes, returns, directions, and on-property inquiries.

You will greet customers, maintain a professional appearance, handle inquiries in English, work flexible shifts including weekends, and contribute to a seamless experience while promoting Hertz products and ensuring accurate documentation.

Qualifications

• Excellent customer service and attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficiency in English (spoken and written).
• Strong communication and interpersonal skills.

Responsibilities

• Provide world-class customer service during rental and return processes.
• Greet customers with a smile and maintain a professional appearance.
• Assist customers at the counter with rentals and questions.
• Ensure accurate rental documentation and review charges at return.

Skills

Customer service

Attention to detail

English proficiency

Multi-tasking

Communication

Team collaboration

Professional appearance

Tools

Computer proficiency

Job description

Hertz is seeking a part-time Dollar/Thrifty Customer Service Associate in Phoenix to deliver world-class service at the counter and support customers with rental processes, returns, directions, and on-property inquiries.

You will greet customers, maintain a professional appearance, handle inquiries in English, work flexible shifts including weekends, and contribute to a seamless experience while promoting Hertz products and ensuring accurate documentation.