Customer Experience Pro — Flexible Shifts & Bonuses

Hertz Global Holdings, Inc.; Dallas (TX); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical, Dental & Vision options

401(k) employer matching

Paid Parental Leave & Adoption Support

Educational Reimbursement

Job summary

Hertz Global Holdings, Inc. is hiring a Customer Service Associate in Dallas to deliver world-class service to rental customers. You will assist at the counter, process rentals and returns, and respond to inquiries with courtesy and accuracy.

The role requires strong communication, teamwork, and the ability to work in a fast-paced setting, including weekends or holidays as needed. Competitive hourly pay with bonuses and comprehensive benefits are provided.

Qualifications

• Minimum experience in customer service roles.
• Ability to handle multiple tasks in a fast-paced environment.
• Clear verbal and written communication in English.

Responsibilities

• Provide world-class customer service during rental and return processes.
• Greet customers and assist with inquiries, directions, and vehicle details.
• Explain rates, services, and charges; review rental documents for accuracy.
• Assist in coordinating queue and ensuring efficient service.

Skills

Customer service

Multitasking

English proficiency

Computer literacy

Team player

Tools

CRM software

Job description

Hertz Global Holdings, Inc. is hiring a Customer Service Associate in Dallas to deliver world-class service to rental customers. You will assist at the counter, process rentals and returns, and respond to inquiries with courtesy and accuracy.

The role requires strong communication, teamwork, and the ability to work in a fast-paced setting, including weekends or holidays as needed. Competitive hourly pay with bonuses and comprehensive benefits are provided.