Part-Time Store Leader & Customer Experience Champion

Designer Brands; Cincinnati (OH); On-site; USD 18,000 - 27,000; Full time

Job summary

Designer Brands in Cincinnati is seeking a Customer Experience Associate to support store leadership and drive sales while upholding brand standards. You will help manage daily operations, ensure a positive customer experience, and assist with omni-channel activities as part of a collaborative team.

The role requires reliable availability for nights, weekends and holidays, strong communication, and the ability to stand and move throughout shifts.

Qualifications

• Excellent customer service with a positive attitude and professionalism.
• Strong collaboration and relationship-building across teams.
• Clear verbal and written communication skills for customers and teammates.
• Ability to keep teams accountable and meet time-bound expectations.
• Availability to work nights, weekends, holidays, and varied shifts.

Responsibilities

• Support store management in prioritizing tasks to drive sales and KPI achievement.
• Maintain in-store standards and a positive customer experience across daily operations.
• Assist with omni-channel activities and cashwrap efficiency while following company policies.

Skills

Excellent customer service

Collaborative

Verbal & written communication

Team accountability

Flexible schedule

Education

High school diploma or equivalent

Job description

Designer Brands in Cincinnati is seeking a Customer Experience Associate to support store leadership and drive sales while upholding brand standards. You will help manage daily operations, ensure a positive customer experience, and assist with omni-channel activities as part of a collaborative team.

The role requires reliable availability for nights, weekends and holidays, strong communication, and the ability to stand and move throughout shifts.