Part-Time Customer Experience & Merchandising Specialist

External Ocean State Job Lot; Danvers (MA); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Paid Time Off

Job summary

Ocean State Job Lot is seeking a Store Specialist in Danvers, MA to support day-to-day store operations and customer experiences. You will handle complex point-of-sale transactions, maintain displays, and ensure merchandising standards while supervising assigned associates.

The role emphasizes service quality and compliance with company policies. As a part-time on-site associate, you will contribute to a welcoming environment, assist customers, and participate in store initiatives.

Qualifications

• Retail experience in merchandising or cashier roles preferred.
• Basic math and reading skills; clear handwriting and good communication.
• Availability to work nights and weekends as needed by the business.
• Must be 18 years of age or older.

Responsibilities

• Provide exceptional customer service and build relationships using the store's service model.
• Assist customers with inquiries, locate items, complete purchases, and handle transactions accurately.
• Promote store programs, donations, loyalty initiatives, and promotions.
• Maintain attractive displays and restock/merchandise according to guidelines.
• Train and coordinate associates; manage breaks per policy.

Skills

Customer service

Cash handling

Merchandising

Communication

Availability nights & weekends

Tools

POS system

Job description

Ocean State Job Lot is seeking a Store Specialist in Danvers, MA to support day-to-day store operations and customer experiences. You will handle complex point-of-sale transactions, maintain displays, and ensure merchandising standards while supervising assigned associates.

The role emphasizes service quality and compliance with company policies. As a part-time on-site associate, you will contribute to a welcoming environment, assist customers, and participate in store initiatives.