Part-Time Customer Experience Lead

designerbrands; Town of Texas (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

designerbrands is seeking a Customer Experience Leader to support store management in elevating sales and operations while upholding company values. You will focus on in-store customer experience, inventory management, omni activities and cashwrap efficiency, promoting a positive workplace and ensuring compliance with policies.

You will partner with the leadership team to deliver consistent service, handle daily tasks, train teammates, and respond to customer requests with urgency, including

Qualifications

• Minimum 2 years of workforce experience.
• Minimum high school graduate or equivalent.

Responsibilities

• Maintain in-store experience by modeling CEL behaviors and supporting store goals.
• Ensure customers have a positive experience and complete daily open/close tasks.
• Participate in inventory tasks and omni activities (BOPIS, freight, markdowns).
• Support leadership with policy adherence and associate relations as needed.

Skills

Customer service

Communication

Team collaboration

Adaptability

Technology use

Education

High school diploma

Tools

POS system

Cash register

iPhone

Job description

designerbrands is seeking a Customer Experience Leader to support store management in elevating sales and operations while upholding company values. You will focus on in-store customer experience, inventory management, omni activities and cashwrap efficiency, promoting a positive workplace and ensuring compliance with policies.

You will partner with the leadership team to deliver consistent service, handle daily tasks, train teammates, and respond to customer requests with urgency, including