Part-Time Store Operations & Customer Experience Lead

designerbrands; Illinois; On-site; USD 28,000 - 36,000; Full time

Job summary

designerbrands is seeking a Customer Experience Leader to support store management and drive sales through a consistent in-store experience, inventory management, and omni-channel execution. You will promote a positive work environment while ensuring policies are followed and store standards are met.

You will collaborate with the leadership team, respond quickly to customer requests, coach associates, and help maintain safety and cleanliness throughout the store.

Qualifications

• Minimum 2 years of workforce experience and a high school diploma or equivalent.
• Proficient in operating POS systems and customer-facing devices.

Responsibilities

• Provide excellent customer service and uphold store standards.
• Assist with daily tasks, inventory, and store cleanliness.
• Support omni-channel activities and cashwrap efficiency.
• Collaborate with store leadership and respond to customer needs promptly.

Skills

Customer service

Collaborative work

Verbal & written communication

Time management

Flexible schedule

Technology proficiency

Mobility

Lifting 50 lbs

Stoop/kneel

Education

High school diploma

2+ years workforce experience

Tools

POS system

iPhone

Job description

designerbrands is seeking a Customer Experience Leader to support store management and drive sales through a consistent in-store experience, inventory management, and omni-channel execution. You will promote a positive work environment while ensuring policies are followed and store standards are met.

You will collaborate with the leadership team, respond quickly to customer requests, coach associates, and help maintain safety and cleanliness throughout the store.