Part-Time Customer Experience & Feedback Specialist

The Reynolds and Reynolds Company; Dayton (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Onsite dining facility

Onsite fitness center

Onsite medical center

Sports & social leagues

Volunteer initiatives through the Assc

Job summary

The Reynolds and Reynolds Company in Dayton, Ohio is seeking a Part-Time Customer Relations Specialist. You will engage with customers to assess satisfaction with products, services, and sales, using professional communication to capture feedback.

You’ll also keep the in-house tracking system up to date and support a high level of customer care. Ideal candidates can type at least 40 WPM, handle 4–6 hours of phone time daily, and possess basic Microsoft Office skills.

Qualifications

• Excellent communication skills and ability to assess customer opinions.
• Proficient in basic Microsoft Office applications.
• Ability to type at least 40 WPM and work on the phone 4–6 hours daily.
• Strong interpersonal skills and attention to detail.

Responsibilities

• Interact with new and existing customers to assess opinions on Reynolds and Reynolds products and services.
• Use professional communication to evaluate customer satisfaction with products, services, and sales.
• Record and update information in the in-house tracking system.
• Ensure accurate and up-to-date customer feedback data.

Skills

Strong communication

Typing 40 WPM

Microsoft Office

Phone-based work

Job description

The Reynolds and Reynolds Company in Dayton, Ohio is seeking a Part-Time Customer Relations Specialist. You will engage with customers to assess satisfaction with products, services, and sales, using professional communication to capture feedback.

You’ll also keep the in-house tracking system up to date and support a high level of customer care. Ideal candidates can type at least 40 WPM, handle 4–6 hours of phone time daily, and possess basic Microsoft Office skills.