Part-Time Customer Relations Specialist Dayton, OH

The Reynolds and Reynolds Company; Dayton (OH); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Onsite dining facility

Onsite fitness center

Onsite medical center

Sports and social leagues

Volunteering initiatives

Job summary

The Reynolds and Reynolds Company is seeking a Part-Time Customer Relations Specialist in Dayton, Ohio. You will engage with customers to assess satisfaction with our products and services, using strong communication to gather feedback and improve outcomes.

Responsibilities include updating records in the in-house tracking system and supporting customer needs during interactions. Ideal candidates will demonstrate the ability to type at least 40 WPM, proficient Microsoft Office skills, and a

Qualifications

• Strong communication skills.
• Ability to handle calls 4–6 hours per day.
• Proficiency in typing 40 WPM.

Responsibilities

• Interact with new and existing customers to assess satisfaction across Reynolds and Reynolds products and services.
• Document feedback and satisfaction metrics in the in-house tracking system.
• Provide information and guidance to customers to improve overall satisfaction.

Skills

Strong communication

Phone communication

Typing 40 WPM

Tools

Microsoft Office

Job description

MINIMUM 20 HOURS PER WEEK

As a Part-Time Customer Relations Specialist, you will work with new and existing customers to assess their opinion on several different Reynolds and Reynolds products and services. Specialists will use professional communication and interviewing skills to evaluate customer satisfaction with our products, consulting services, sales, as well as overall satisfaction with Reynolds and Reynolds. You will also assist with ensuring all of this information is kept up to date in the in-house tracking system. If you enjoy communicating with others and ensuring customer satisfaction, this is the job for you!

Requirements:

• Able to be on the phone 4-6 hours a day
• Basic Microsoft Office skills
• Able to type 40 WPM
• Strong communication skills

Benefits:

At our Dayton office, you can take advantage of our great training programs and facility amenities, including:

• An onsite dining facility offering complimentary breakfast and lunch,
• An onsite fitness center
• An onsite medical center
• We also offer a wide variety of sports and social leagues to participate in after work
• Volunteering initiatives through our Associate Foundation.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Able to be on the phone 4-6 hours a day. Basic Microsoft Office skills. Able to type 40 WPM. Strong communication skills