Customer Service Representative

The Reynolds and Reynolds Company; Celina (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid time off

Onsite medical center

Company-sponsored events

Job summary

A leading automotive services provider is seeking a Customer Service Representative in Celina, OH. Responsibilities include entering orders, maintaining customer files, and resolving billing issues. Ideal candidates should have an Associate’s degree or experience in customer service, be detail-oriented, and possess data entry skills. The role offers comprehensive benefits including medical, dental, vision, and a 401(k) match.

Responsibilities

• Enter orders via an order entry program.
• Maintain inventory program and dealership profile accounts.
• Establish professional relationships with customers and prospects.
• Generate reports for sales representatives.
• Resolve product shipping and billing problems.
• Maintain complete customer files.

Skills

Detail oriented

Outgoing personality

PC knowledge

Data entry experience

Education

Associate’s degree or equivalent customer service experience

Job description

Job Description

As the Customer Service Representative, you are responsible for entering orders via an order entry program and maintaining the inventory program and dealership profile accounts. You will also establish professional relationships with prospects and customers, generate the forms management report and other weekly reports to sales representatives, resolve product shipping and billing problems, and maintain complete customer files for sales.

Location & Shift

This position is located at Reynolds and Reynolds’ facility in Celina, OH. The shift is 11:00 a.m. – 8:00 p.m. or 10:00 a.m. – 6:00 p.m.

Requirements

• Available to work 11:00 a.m. – 8:00 p.m. or 10:00 a.m. – 6:00 p.m.
• Associate’s degree or equivalent customer service experience preferred
• Detail oriented and outgoing personality
• PC knowledge and data entry experience

Benefits

Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our Celina facility, we also have an onsite medical center and company-sponsored events such as our Annual Family Picnic.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.