Dayton Part-Time Customer Experience Specialist

The Reynolds and Reynolds Company; Dayton (OH); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Onsite dining facility

Onsite fitness center

Onsite medical center

Sports and social leagues

Volunteering initiatives

Job summary

The Reynolds and Reynolds Company is seeking a Part-Time Customer Relations Specialist in Dayton, Ohio. You will engage with customers to assess satisfaction with our products and services, using strong communication to gather feedback and improve outcomes.

Responsibilities include updating records in the in-house tracking system and supporting customer needs during interactions. Ideal candidates will demonstrate the ability to type at least 40 WPM, proficient Microsoft Office skills, and a

Qualifications

• Strong communication skills.
• Ability to handle calls 4–6 hours per day.
• Proficiency in typing 40 WPM.

Responsibilities

• Interact with new and existing customers to assess satisfaction across Reynolds and Reynolds products and services.
• Document feedback and satisfaction metrics in the in-house tracking system.
• Provide information and guidance to customers to improve overall satisfaction.

Skills

Strong communication

Phone communication

Typing 40 WPM

Tools

Microsoft Office

Job description

The Reynolds and Reynolds Company is seeking a Part-Time Customer Relations Specialist in Dayton, Ohio. You will engage with customers to assess satisfaction with our products and services, using strong communication to gather feedback and improve outcomes.

Responsibilities include updating records in the in-house tracking system and supporting customer needs during interactions. Ideal candidates will demonstrate the ability to type at least 40 WPM, proficient Microsoft Office skills, and a