Part-Time Customer Care Specialist — Richmond

Domino's; Richmond (VA); On-site; USD 17,000 - 21,000; Part time

Job summary

Domino's Richmond is seeking a friendly Customer Service Representative to join our team in Richmond, Virginia. You will respond to inquiries via phone, email, and chat, assist with product information and orders, and maintain accurate records to ensure high-quality service.

The role emphasizes empathy, teamwork, and ongoing training to deliver a positive customer experience. This is a part-time on-site position requiring flexibility for weekend and holiday shifts, with opportunities to grow

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask in a fast-paced environment.
• Patient and empathetic approach to customer interactions.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Identify and elevate complex issues to appropriate departments when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure consistent, high-quality customer experiences.
• Stay updated on company products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude.

Skills

Verbal communication

Written communication

Problem solving

Multitasking

Empathy

Customer service

Education

High school diploma

Job description

Domino's Richmond is seeking a friendly Customer Service Representative to join our team in Richmond, Virginia. You will respond to inquiries via phone, email, and chat, assist with product information and orders, and maintain accurate records to ensure high-quality service.

The role emphasizes empathy, teamwork, and ongoing training to deliver a positive customer experience. This is a part-time on-site position requiring flexibility for weekend and holiday shifts, with opportunities to grow