Part-Time Customer Experience Advocate

Domino's; Richmond (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's in Richmond, Virginia is seeking a friendly part-time Customer Service Representative to greet guests, answer questions, and assist with orders at the store, while upholding safety and quality standards in a fast-paced environment.

You will respond to inquiries by phone, email, and chat, help with product information and account management, maintain accurate records, and collaborate with teammates to ensure consistent, high-quality customer experiences.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.
• High school diploma or equivalent.
• Flexibility to work various shifts, including weekends and holidays, as needed.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Identify and escalate complex issues to appropriate departments when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure high-quality customer experiences.
• Stay updated on products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.
• Contribute to a positive, customer-focused work environment.

Skills

Communication

Problem-solving

Multitasking

Empathy

Education

High School Diploma

Job description

Domino's in Richmond, Virginia is seeking a friendly part-time Customer Service Representative to greet guests, answer questions, and assist with orders at the store, while upholding safety and quality standards in a fast-paced environment.

You will respond to inquiries by phone, email, and chat, help with product information and account management, maintain accurate records, and collaborate with teammates to ensure consistent, high-quality customer experiences.